Our Website & Mailing List

Information We Collect

• When visiting our website, we collect basic data such as IP address, browser type, session interactions and pages visited.
• If you download a brochure, we collect your name, email address, phone number, mailing address (city, state, ZIP), your self-identified role (e.g., prospective buyer), regions and types of interest, preferred contact method, and preferences for e-blasts or follow-ups. We only utilize this information to contact you if you request it or in our mailing list if you opt in.

How We Use Your Information

• To enhance your browsing experience and improve website functionality.
• To communicate relevant updates, insights, and opportunities through our mailing list or direct contact if requested.

Website and Mailing List Data

• We do not sell, rent, or trade your personal data to third parties.
• You can unsubscribe from our mailing list at any time by following the instructions provided in our emails.

Our Client Services

Personalized Service and Expectation of Privacy

• We do not use centralized Customer Relationship Management (CRM) systems. A CRM is a software platform used to store, track, and analyze large volumes of client data, often shared across an entire organization. This often includes all phone calls, texts, and web activity.
• Instead of routing your information into a company-wide system, we split information into two silos. The first is website-derived information, which is used by essential staff to improve your experience and is stored securely with our mailing list, including your stated preferences. The second is service and transaction information. For this, we maintain a broker-first model where your communications are kept directly between you and your broker.
• We do not use mass shared inboxes—email accounts that allow all staff to view incoming inquiries. At Swan Land Company, each inquiry is sent to either our excellent office staff or directly to the responsible broker, ensuring a direct, private, and personalized response.
• We uphold an expectation of privacy throughout all transactions, ensuring discretion and confidentiality tailored to your needs.

Document Control

• Documents related to transactions are carefully managed, with access strictly limited to your relevant dedicated broker(s) and essential internal staff only.
• Sensitive information is securely handled and stored following stringent confidentiality standards.
• Transaction files are maintained with individual broker oversight, not pooled into generalized client databases.

Best-in-Class Cybersecurity

• We collaborate with leading managed IT service providers to maintain advanced cybersecurity protocols.
• Your personal and transactional data is protected through state-of-the-art security measures, including secure digital communication channels, regular system audits, and rigorous employee training.
• We actively monitor for threats and have processes in place to respond rapidly to potential security issues.

Your Rights Depending on Jurisdiction

Swan Land Company operates in multiple states, each with its own approach to privacy and consumer protection. Regardless of location, we are committed to handling your data with discretion and respect. Depending on your state of residence, you may have specific rights under applicable laws:

Montana, Wyoming, Idaho, and Nebraska

These states currently do not have standalone consumer privacy laws governing private-sector data handling. However, we voluntarily adopt high standards of data protection and transparency consistent with best practices.

Colorado

Under the Colorado Privacy Act (CPA), effective July 1, 2023, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Opt out of certain types of data processing, including targeted advertising and profiling

To exercise these rights, please contact us using the information below. We will verify your identity before responding to any request.

Utah

Under the Utah Consumer Privacy Act (UCPA), effective December 31, 2023, you may have the right to:

• Know what personal data we collect
• Request access to or deletion of your personal data
• Opt out of use for targeted advertising

We do not sell your data but we are happy to honor any requests to opt out of targeted advertising in accordance with UCPA.

Contact Us

If you have questions or concerns regarding this privacy policy, please contact us:

Swan Land Company
Annie Leibinger | Director of Operations & Marketing
O: 406.522.7342
1185 N 14th Avenue, Suite One
Bozeman, MT 59715